unsaken

Effective Date: December 5, 2025
Last Updated: December 5, 2025

Introduction

Welcome to unsaken. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use the unsaken mobile application (the "App" or "Service").

By using unsaken, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Service.

Geographic Service Restrictions

IMPORTANT NOTICE: The following users are currently unable to use unsaken until further notice:

European Union (EU) Users

Users located in the European Union (EU) are currently restricted from accessing and using unsaken. This restriction is in place because the developer has not yet accepted the Digital Services Act (DSA) agreement required for providing services to EU residents.

Affected regions include: All EU member states (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and Liechtenstein).

We are actively working to comply with DSA requirements and will update this policy once the service becomes available to EU users.

Israeli Users

Users located in Israel are currently restricted from accessing and using unsaken until further notice.

If you are located in one of the restricted regions listed above, please do not create an account or use the Service. Any accounts created from these regions may be subject to termination.

For updates on service availability in your region, please contact: andrei_ivanciu@icloud.com

1. Information We Collect

1.1 Information You Provide Directly

When you create and use your unsaken account, you provide us with the following information:

Account Creation:

Authentication credentials (handled by Apple Sign-In or Google Sign-In)
First name
Date of birth (used to calculate age)

Profile Information:

Interests (user-selected tags)
MBTI personality type
Country/location

Generated Content:

Profile summary (AI-generated based on your interests)
Messages and conversation exchanges with other users
Handshake chatbubble messages

Reports and Feedback:

User reports submitted about content or other users
Feedback provided in-app
Support requests and communications

1.2 Automatically Collected Information

We automatically collect certain information when you use the App:

Usage Data:

Match history and connection data
Conversation timestamps and engagement patterns
Conversation insights metrics (response intervals, contribution percentages)
Feature usage and interaction patterns
Session duration and app open frequency

Device Information:

Device type and model
iOS version
App version
Unique device identifiers
Language and timezone settings

Analytics Data:

Crash reports and error logs
Performance metrics
Feature usage statistics

1.3 Information from Third Parties

Authentication Providers:

When you sign in with Apple or Google, we receive:
- Verified email address (if provided)
- Name (if provided and permitted)
- Unique authentication identifier

AI Service Providers:

We do not receive additional data from AI providers beyond the responses to our requests

2. How We Use Your Information

2.1 Core Service Functionality

We use your information to:

Create and maintain your account using Firebase Authentication
Build your profile and generate AI-based biographical content
Match you with compatible users through on-device semantic analysis
Calculate match scores based on interest alignment and profile compatibility
Enable messaging through our handshake chatbubble conversation system
Track friendships and conversation accountability
Generate conversation topics and chat pair questions using AI
Manage credit purchases for the AI matching agent feature

2.2 AI-Powered Features

Your data is used for the following AI features:

On-Device Processing (Apple Natural Language Framework):

Semantic matching and compatibility analysis
Interest similarity calculations
Match score computation

Third-Party AI Processing (Groq AI):

Profile summary generation from interests
Chat pair question generation
Conversation topic suggestions
Content moderation and safety checks
Report assessment and severity classification

Important: Your data is NOT used to train AI models. AI providers process your data transiently to fulfill specific requests and do not retain your information.

2.3 Safety and Moderation

We use your information to:

Moderate user-generated content for policy violations
Review and assess user reports
Detect and prevent harmful, abusive, or inappropriate content
Issue warnings and enforce account actions
Maintain a safe community environment

2.4 Service Improvement

We use aggregated and anonymized data to:

Analyze app performance and usage patterns
Identify and fix bugs and technical issues
Improve matching algorithms and features
Develop new functionality
Conduct internal research

2.5 Communications

We may use your information to:

Send important service notifications and updates
Respond to your support requests
Notify you of account warnings or moderation actions
Inform you of Terms of Service or Privacy Policy changes
Send optional credit and feature announcements (with your consent)

2.6 Legal Compliance

We may use or disclose your information to:

Comply with legal obligations and court orders
Respond to lawful requests from government authorities
Enforce our Terms of Service and other policies
Protect our rights, property, and safety
Protect the rights, property, and safety of our users and the public

3. How We Share Your Information

3.1 With Other Users

When you use unsaken, certain information is visible to other users:

Visible to Matched Users:

First name
Age (calculated from date of birth)
Interests
MBTI personality type
Country
Conversation exchanges and messages within your connection

Not Visible to Other Users:

Your email address
Your exact date of birth
Your device information
Your match history with other users
Your reports or moderation history

3.2 With Service Providers

We share your data with trusted third-party service providers who assist us in operating the App:

Firebase (Google LLC):

Account authentication (Firebase Authentication)
Data storage and retrieval (Cloud Firestore)
Analytics and crash reporting
Purpose: Core backend infrastructure
Data shared: All user data necessary for service operation
Privacy Policy: https://policies.google.com/privacy

Groq AI:

AI content generation and moderation
Purpose: Generate bios, conversation topics, and moderate content
Data shared: Name, interests, age, MBTI type, conversation content (when relevant), reported content
Data retention: Transient processing only; not used for training
Privacy Policy: https://groq.com/privacy-policy/

Apple (for App Store and Sign-In):

Payment processing for credit purchases (via StoreKit)
Authentication for Apple Sign-In users
Purpose: Account creation and credit purchase management
Data shared: Apple ID information, payment details (handled by Apple)
Privacy Policy: https://www.apple.com/legal/privacy/

Google (for Sign-In):

Authentication for Google Sign-In users
Purpose: Account creation
Data shared: Google account information
Privacy Policy: https://policies.google.com/privacy

3.3 Business Transfers

If unsaken is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice in the App before your information becomes subject to a different privacy policy.

3.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government regulations).

3.5 With Your Consent

We may share your information for other purposes with your explicit consent.

4. Data Storage and Security

4.1 Where We Store Your Data

Your data is stored using Firebase Cloud Firestore, which uses Google Cloud Platform infrastructure. Data may be stored in data centers located in various countries, including the United States.

4.2 How We Protect Your Data

We implement industry-standard security measures to protect your information:

Encryption in transit using HTTPS/TLS
Encryption at rest through Firebase's built-in security
Secure authentication using Apple Sign-In and Google Sign-In with OAuth 2.0
Access controls limiting employee and system access to data
API key security using build-time configuration (not hardcoded)
Regular security audits and monitoring

4.3 Data Security Limitations

While we strive to protect your personal information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

5. Data Retention

5.1 Active Accounts

We retain your personal information for as long as your account is active or as needed to provide you with our services.

5.2 Retention Periods

Account Data:

Retained while your account is active
Deleted upon account deletion request (see Section 7.2)

Conversation Data:

Retained while friendships/matches are active
Deleted when you unfriend a user or upon account deletion

Reports and Moderation Data:

Retained for safety and compliance purposes
May be retained longer to prevent repeat violations

Analytics and Logs:

Aggregated and anonymized data may be retained indefinitely
Individual crash logs and error reports retained for up to 90 days

5.3 Legal Holds

We may retain certain information if required by law or for legitimate business purposes (e.g., pending litigation, regulatory investigations).

6. Your Privacy Rights

6.1 Access and Portability

You have the right to:

Access the personal information we hold about you
Request a copy of your data in a portable format
Review your profile information within the App

6.2 Correction and Updates

You have the right to:

Update your profile information at any time through the App's settings (except for your email address, which is linked to your authentication provider, and your date of birth, which is used to calculate your age after registration, ensure to double-check your DoB before registration)
Correct inaccurate or incomplete information
Request corrections if you cannot make them yourself

6.3 Deletion

You have the right to:

Delete your account at any time through the App's account settings
Request deletion of specific data (subject to legal and operational limitations)

What happens when you delete your account:

Your profile is permanently removed
Your matches and conversations are deleted
Your data is removed from our active systems within 30 days
Some data may be retained in backups for up to 90 days
Aggregated anonymized data may be retained

6.4 Object to Processing

You have the right to object to:

Certain data processing activities
Direct marketing communications (opt-out anytime)

6.5 Restrict Processing

You may request that we restrict processing of your personal information in certain circumstances.

6.6 Data Portability

You may request an export of your data in a machine-readable format.

6.7 Withdraw Consent

Where we process your data based on consent, you may withdraw that consent at any time.

6.8 How to Exercise Your Rights

To exercise any of these rights, please contact:

Email: andrei_ivanciu@icloud.com
In-app: Use the "Contact Support" feature in Settings

We will respond to your request within 30 days.

7. Children's Privacy

7.1 Age Requirement

unsaken requires users to be at least 13 years old. We do not knowingly collect personal information from children under 13.

7.2 Parental Consent

If you are between 13 and 18 years old (or the age of majority in your jurisdiction), you should review this Privacy Policy with your parent or guardian and ensure they consent to your use of the Service.

7.3 Discovery of Underage Users

If we discover that we have collected personal information from a child under 13, we will delete that information immediately. If you believe we may have collected information from a child under 13, please contact andrei_ivanciu@icloud.com.

8. International Data Transfers

unsaken is operated from Canada. If you are located outside Canada, please be aware that information we collect will be transferred to and processed in Canada and other countries where our service providers operate.

By using unsaken, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

8.1 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to know whether personal information is sold or disclosed
Right to opt-out of the sale of personal information (we do not sell your information)
Right to deletion
Right to non-discrimination for exercising your rights

California "Shine the Light" Law: We do not disclose personal information to third parties for their direct marketing purposes.

9. Cookies and Tracking Technologies

9.1 What We Use

unsaken is a native iOS app and does not use traditional web cookies. However, we use similar technologies:

Local Storage:

Device-level caching for app performance
Authentication tokens
User preferences and settings

Analytics SDKs:

Firebase Analytics for usage tracking
Crash reporting tools

9.2 Third-Party Analytics

We use Firebase Analytics to collect anonymized usage data.

10. Third-Party Links and Services

10.1 External Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10.2 Social Media

If you sign in using Apple or Google, your use of those platforms is governed by their respective privacy policies, not ours.

11. Changes to This Privacy Policy

11.1 Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

11.2 Notification

We will notify you of material changes by:

Updating the "Last Updated" date at the top of this Privacy Policy
Sending an in-app notification
Sending an email (if we have your email address)
Posting a notice on prominent areas of the App

11.3 Continued Use

Your continued use of unsaken after changes to this Privacy Policy constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact at:

unsaken
Email: andrei_ivanciu@icloud.com

For specific privacy requests (access, deletion, correction), please include:

Your full name
The email address associated with your account
A detailed description of your request

We will respond to all requests within 30 days.

13. Data Protection Officer

Currently, unsaken does not have a dedicated Data Protection Officer. For privacy-related inquiries, please contact andrei_ivanciu@icloud.com.

14. AI-Specific Privacy Disclosures

14.1 On-Device AI Processing

Semantic Matching:

Uses Apple's Natural Language framework
Processes your interests and profile data locally on your device
Does not transmit complete profile data to external servers
Embeddings are computed and cached on your device

14.2 Third-Party AI Processing (Groq AI)

What We Send:

Name, interests, age, MBTI type (for summary generation)
Interest combinations (for chat question generation)
Reported content and context (for moderation)

What We Don't Send:

Complete conversation histories (only relevant excerpts when necessary)
User credentials or authentication tokens
Device identifiers
Email addresses

Data Retention by AI Provider:

Groq processes requests transiently
Your data is not stored permanently by Groq
Your data is not used to train AI models

AI Model Information:

Content generation: Llama and Kimi models
Content moderation: Llama models

14.3 AI Limitations

AI-generated content and moderation decisions are not perfect. We encourage users to:

Review AI-generated profile summaries
Report any AI moderation errors
Exercise judgment in all interactions

15. Transparency Report

15.1 Data Requests

We may publish periodic transparency reports detailing:

Number of user data requests received from authorities
Number of accounts affected
Types of data requested
Our responses to such requests

15.2 Current Statistics

As of the effective date, we have not received any government data requests.

16. Summary of Key Points

Geographic Restrictions:

EU users cannot use the service (DSA agreement not yet accepted)
Israeli users cannot use the service until further notice

What we collect:

Information you provide (name, interests, MBTI, messages)
Automatically collected usage data
Authentication information from Apple/Google

How we use it:

Provide matching and messaging services
Generate AI content (summaries, topics, questions)
Moderate content for safety
Improve the app

Who we share with:

Other users (profile information only)
Firebase (infrastructure)
Groq AI (for AI features)
Apple/Google (authentication and payments)

Your rights:

Access, correct, delete your data
Export your data
Opt-out of communications
Delete your account anytime

Security:

Encryption in transit and at rest
Secure authentication
Regular security monitoring

Contact:

andrei_ivanciu@icloud.com

Legal and other info